Our Services

End-to-end medical coordination so you can focus entirely on your health — not the logistics.

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Appointment Booking

We navigate the Chinese hospital booking system on your behalf — including specialist clinics that are not open to self-registration — and secure your appointment at China's top hospitals in the shortest possible time.

  • Priority access to specialist consultations
  • Expert-level booking at PUMCH, Tiantan & more
  • Same-day or next-day urgent appointments available
  • Full pre-visit briefing in English
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Medical Translation & Interpretation

Our certified medical interpreters accompany you through every consultation, ensuring complex medical terminology is accurately conveyed between you and your Chinese physician — in both directions.

  • Certified medical interpreters (English, Russian, Arabic, French)
  • Precise terminology — no machine translation
  • Written English summary of diagnosis & treatment plan
  • Medical record translation for home physician
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Full Escort & Accompaniment

From the hospital entrance to the pharmacy counter, our coordinators are by your side throughout your visit — managing paperwork, coordinating between departments, and ensuring nothing is missed.

  • Door-to-door hospital accompaniment
  • Registration, triage & department navigation
  • Prescription collection & pharmacy assistance
  • Post-visit follow-up coordination
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Insurance & Direct Billing

We liaise directly with your international insurance provider to pre-authorise treatment and arrange direct billing with the hospital, eliminating out-of-pocket payment headaches.

  • Direct billing with Bupa, Cigna, Allianz, AXA & more
  • Pre-authorisation handled on your behalf
  • Claims documentation in English
  • Reimbursement filing assistance
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International Patient Coordination

For patients travelling specifically to Beijing for medical treatment, we provide end-to-end logistics — from medical visa invitation letters to hospital-adjacent accommodation arrangements.

  • Official hospital invitation letter for medical visa
  • Medical visa application guidance
  • Accommodation near the hospital
  • Airport pickup & transfer arrangements
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Second Opinion Consultation

Seeking a second opinion from China's foremost specialists? We arrange consultations with department chiefs and internationally trained physicians at Beijing's top-ranked hospitals.

  • Access to department chiefs & senior specialists
  • Multidisciplinary team consultations
  • Comprehensive written English report
  • Video consultation option available

Simple, Transparent, Stress-Free

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Submit Your Enquiry

Fill in our free consultation form with your medical needs. We respond within 24 hours.

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Hospital Matching

Our medical coordinators identify the ideal hospital and specialist for your condition.

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Appointment Secured

We handle all booking, insurance pre-authorisation, and pre-visit English briefing.

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Accompanied Visit

Your coordinator accompanies you on the day, translating and navigating every step.

Ready to Get Started?

Tell us your needs and a coordinator will contact you within 24 hours with a personalised plan.

Request Free Consultation →
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